Service

Galeski machines are built for continuous use – and if something does go wrong, we are quickly on hand. Whether repair, maintenance or spare parts: our service department ensures fast processing and return delivery so that your machine is ready for use again.

Repair & Complaints

Whether carbon brushes, electronics or mechanics – our service department knows every Galeski machine inside out. You send us your machine, we inspect it, prepare a cost estimate and carry out the repair after your approval. Fast, competent, without detours.

Frequently asked questions

Galeski Global Sales (GGS) is the online sales channel of Galeski Manufaktur Innovativer Maschinen e.K. While the Manufaktur has been building the machines in Westerburg for years, GGS handles digital order processing for business customers. You buy from GGS – the machines are produced and shipped directly by the Manufaktur.

No. Our shop is aimed exclusively at businesses within the meaning of Section 14 of the German Civil Code (BGB) – i.e. commercial enterprises, trade businesses and resellers. When ordering, you confirm your status as a business; deliveries to consumers are not provided for.

Galeski Global Sales (GGS) is your contact throughout – including for repairs outside the warranty period. You contact us, and we take care of the processing with the Manufaktur, which carries out the actual repair. For minor problems, you often receive suitable spare parts directly so you can replace them yourself.

After completing your order, you will receive a secure payment link with the payment options available to you. If you have any questions about payment, we are always available at kontakt@galeskiglobalsales.com.

Yes. We deliver to Germany and Austria as well as to Belgium, the Czech Republic, Denmark, France, Hungary, Ireland, Italy, Luxembourg, the Netherlands, Poland, Portugal and Spain (mainland and Balearic Islands).

Shipping costs are flat rates per order: Germany €4.90 and Austria €6.90 (free from an order value of €300.00), Belgium, Czech Republic, Denmark, France, Luxembourg, Netherlands and Poland €19.90, Hungary, Ireland, Italy, Portugal and Spain €24.90. Full details: Shipping Costs and Delivery Information.

For deliveries to other countries, please contact us directly at kontakt@galeskiglobalsales.com.

The goods are shipped to you directly by our manufacturing partner, Galeski Manufaktur, via GLS or an alternative parcel or freight carrier. The processing time is usually 1–3 working days after receipt of payment, plus the carrier’s transit time. Full details: Shipping Costs and Delivery Information.

Yes, the statutory warranty applies. As a business customer, the commercial duty to inspect and give notice of defects under Section 377 of the German Commercial Code (HGB) also applies – so please check the goods for defects promptly after receipt. We handle complaints easily via our repair & complaint form.

For orders, invoices and all shop enquiries, you can reach us at kontakt@galeskiglobalsales.com. For technical questions about the machines, our manufacturing partner, Galeski Manufaktur, is available at +49 2663 94370 or info@galeski.de.

Personal advice

Not sure which machine suits your application? Book a call-back appointment – we take time for your questions. Our advisors from Galeski Manufaktur support you with technical questions and choosing the right machine.

IMG_1457

Stay up to date

Receive updates on new machines, products and practical application tips straight to your inbox.

Cookie Consent with Real Cookie Banner